Get a support access grant

GET /v1/support-access-grants/{grant_id} · permission support-access-grants:read

Returns one support access grant.

Request

Field	Type	Required	Description
`grant_id`	string	yes	Grant ID (`sag_…`).

No request body.

Response

200 OK with the grant.

{
  "id": "sag_01j9xk3m7q8r2s4t6v8w0y2z4a",
  "scope": "read",
  "status": "active",
  "ticket_ref": "SUP-48213",
  "allowed_regions_of_staff": ["eu"],
  "granted_by": "du_01j9xk2p5n7q9s1t3v5w7y9z1b",
  "created_at": "2026-10-12T09:30:00.123456Z",
  "expires_at": "2026-10-13T09:30:00.123456Z",
  "revoked_at": null
}

Errors

HTTP	code	When
404	`not_found`	The grant does not exist or belongs to another environment.
403	`insufficient_permissions`	The credential lacks the required permission.
401	`unauthenticated`	The credential is missing, invalid or revoked.
429	`rate_limited`	The rate limit was exceeded; retry after the `Retry-After` period.
503	`service_unavailable`	A dependency is temporarily unavailable; retry after the `Retry-After` period.

Example

curl https://api.eu.keenauth.com/v1/support-access-grants/sag_01j9xk3m7q8r2s4t6v8w0y2z4a \
  -H "Authorization: Bearer $KEENAUTH_SECRET_KEY"