User not active

The KeenAuth APIs return this problem type with HTTP status 403 (Forbidden).

Problem type

Field Value
Type URI https://docs.keenauth.com/errors/user_not_active
Code user_not_active
HTTP status 403 Forbidden
Title User not active

Meaning

The user is blocked or pending deletion: the membership cannot be activated and federated sign-in is rejected.

Example response

Example response body. detail is a human-readable English description that is not meant for end users; instance identifies the request.

{
  "type": "https://docs.keenauth.com/errors/user_not_active",
  "title": "User not active",
  "status": 403,
  "code": "user_not_active",
  "detail": "...",
  "instance": "urn:idp:request:<request_id>"
}

All error codes: Error reference.